Terms & Conditions

Courses & Events

If you are unclear about the terms of your enrollment for any of our courses please get in touch with us before you book your place on the course.

For Individuals

For paid open courses (Road & trail Maintenance, Home Mechanic, Strip, Clean and Grease Maintenance, MIAS MTB Leader Courses) the full amount payable for the course needs to be paid at the time of booking.

Free courses are provided through funding from our various partners, no payment being required in order to make a booking, but places are subject to availability.

For Organisations

Where immediate payment cannot be made, a purchase order is required to secure course places. An invoice will be then be sent, payment being subject to agreed terms, usually 30 days


For MIAS Courses

Cancellations within four weeks will forfeit 100% of the total cost. If, however, we can fill your place, then we will refund your fees paid less an administration charge of £100

For All Paid Courses other than MIAS

Cancellations more than 14 days before the course – 100%course fee to be available as a credit note.

Between 7 days and 14 days – 50% course fee to be available as a credit note.

Less than 7 days – No refund or transfer of fee

Credit Notes can only be used to re book a place on a future course of the same type and will only remain valid for a maximum of three months from the commencement date of the course.

For Funded Courses

Where cancellation is made within one week of the course taking place, we reserve the right to make a charge equivalent to the price of a paid course

The cancellation time period excludes the actual / first day of the training course.

Tool Club

Your membership gives you access to the tools provided by Bike Hub. the tools will not be available outside of Tool Club published dates and times.

The tools are not allowed to be taken outside the workshop doors at any time. All the tools will be signed over to you as you require them.

All Tool Club members will provide one of the following forms of ID: Driving license, Passport. Along with this we require to see a current utility bill with the members details on.

Bike Hub and its staff are not responsible for any damages caused by you while using any of the tools. You accept full responsibility for the proper use of the tools and the safety of those working in the workshop at the same time.

Failure to complete your repair within the given time of the Tool Club is your responsibility.

Your bikes security is your responsibility at the Tool Club. The workshop will be locked while the club is in progress.

You cannot leave any bikes or parts behind once the Tool Club has finished and any mess that you have created is your responsibility. Rubbish bags will be provided.

General Terms of use

These are the terms and conditions which apply to your use of this website. Please read them carefully. By proceeding with access to this website you are deemed to have accepted these terms and conditions.

Please note that this website is intended for use by residents of the United Kingdom. It is not intended for residents and investors of other countries because the law and/or cycling conditions in other countries may restrict the distribution and relevance of the information on this website. For the avoidance of doubt none of the information on this website constitutes an offer to contract in any country in which it is available including the UK.


This website was created by DAAPS.

Bike Hub will endeavour to ensure that this website is accessible for 24 hours a day but will not be liable if, for any reason, the website is unavailable for any time or for any period. Bike Hub will have the right to suspend access to the site temporarily or permanently and without notice.


The information contained on this website is provided for information purposes only and Bike Hub will use reasonable care and skill to ensure that it is accurate at the date of publication. However, because of the nature of the internet, there may be circumstances in which errors occur within the information. Consequently Bike Hub makes no guarantee as to the accuracy of any information on this website and cannot accept liability for any errors or omissions within it.


Bike Hub accepts no responsibility for the content of or use of any website which is accessed via a hypertext link from this website. Bike Hub has user-generated content within its structure. Bike Hub cannot guarantee that the content submitted by users will not be offensive or inappropriate. Where this material is deemed offensive or inappropriate it will be removed as soon as it is identified. Bike Hub cannot guarantee that this website is free of viruses or technical defects of any description, and accepts no responsibility for any technical problems arising from your use of this website.

Use of Cookies

This website may write small files to your computer called ‘cookies’. We may use them for the following reasons:

  1. to ensure you are properly logged in where this is necessary to use the site.
  2. to track your progress through the site so we can make improvements to the service we offer you;
  3. to remember any preferences which the site may allow you to set.

The cookies we store on your computer do not contain any personally identifiable information. You do not have to accept cookies & you can disable them or change the way your computer handles them by adjusting your settings. See the ‘help’ function in your web browser or security software for more information. If you choose not to accept cookies, you may experience problems using areas of this website that require you to log on.

Copyright and other Intellectual Property Rights

You are not permitted to download, print, redistribute or extract any information from this website other than for your personal, non-commercial use. You are not permitted to reproduce, modify or in any way change any of the information available on this website.

Applicable Law

Bike Hub has established this website in England. English Law shall govern its use at all times and in the event of a dispute the parties shall irrevocably submit to the exclusive jurisdiction of the English Courts